Radio Free Asia (RFA) is a private, Washington, DC-based, nonprofit corporation that provides accurate and timely news and information to Asian countries whose governments prohibit access to a free press. Delivered in nine Asian languages in addition to English, our journalism extends beyond radio to include web, video, mobile and e-books.
RFA is currently seeking a Broadcast Systems Support Engineer to join the technical team who will support all broadcast systems end-to-end including installation, integration, and configuration. This individual will troubleshoot systems in a 24/7/365 live news and studio production facility. Candidates must be comfortable working in a diverse, multicultural environment.
Responsibilities:
- Providing software and hardware installation, repair and maintenance of RFA audio and video automation, streaming and storage systems.
- Occasional travel, domestic and overseas for short assignments.
- Providing technical support to end users as required, ensuring timely resolution.
- Sharing 24/7 on-call technical emergency support duties with other team members.
- Reading and using electronic schematic and systems diagrams effectively.
- Documenting quality standards, system anomalies, operational procedures, and reference materials as required.
- Support and administration of IP based audio, video and telecommunications equipment.
- Troubleshooting on air broadcast systems and other systems with appropriate urgency.
- Additional related duties and responsibilities as assigned.
Qualifications:
- Four year technical degree in a related field, or equivalent education/experience/training.
- A minimum of 5 years of experience in radio and/or television engineering, including troubleshooting, maintenance and repair of broadcast systems. Equivalent experience in sound reinforcement and/or advanced multitrack audio production systems may be considered.
- Proficiency with building client and server computer systems.
- Proficiency in Windows and Linux systems administration.
- Demonstrated expertise in analyzing and solving complex technical problems and an interest in developing new strategies.
- Strong written and verbal communications skills in English. Ability to communicate effectively in a multicultural environment.
- Ability to manage multiple assignments effectively and solid organizational skills.
- Team oriented with ability to work in concert with the managing engineer and other team members, as well as accept input from end users.
- Demonstrated general understanding of the news and programming production process.
- Strong knowledge of analog and digital audio and video wiring, signal flow and routing.
- Good knowledge of IP Ethernet networking and equipment.
- Demonstrated knowledge of digital and IP based radio & television broadcast equipment.
- Knowledge of audio and video streaming protocols and systems.
- Ability to occasionally travel domestically and overseas.
- Ability to kneel and lift up to 50 lbs.
Additional Desirable Skills:
- Knowledge of newsroom systems such as ENPS.
- Knowledge of one or more of RFA’s broadcast languages and related cultures.
- Knowledge of one or more programming languages such as Python, Perl, shell scripts, C++, PHP, JavaScript, etc
- VOIP, and/or PBX systems knowledge.
RFA is an equal opportunity employer committed to workforce diversity. RFA encourages all qualified individuals to apply. If hired, the candidate must provide proof of eligibility to work in the US as an employee of RFA. RFA reserves the right to reconsider or withdraw any offer of employment to any candidate whose authorization to work in the US as an employee of RFA, or extension of such authorization, would require RFA to file or support a petition or related documentation.
How to Apply:
Send résumé with cover letter via email to rfajobs@rfa.org, referencing “Broadcast Systems Support Engineer” in the subject line.
